71204_BadHaircutEither you sell $5 hair­cuts, or you fix $5 hair­cuts. If you’re sell­ing ser­vices, you know what I’m talk­ing about.

Whether you’re sell­ing car washes, copy­writ­ing, car­pet clean­ing, or kitchen remod­els, you’ve likely noticed the once-burned aspect of your best cus­tomers.  The clients who pay your pre­mium price most will­ingly and are most appre­cia­tive of the dif­fer­ences between you and the price-based com­pe­ti­tion are usu­ally the clients who already tried the cheapo-charlies and got burned.

And you also prob­a­bly still pull your hair out when never-burned prospects pass you up for the cheaper option.  Or for no-option and procrastination.

This is where fortune-telling can fill your pock­ets with gold.

Because you’ve seen this movie before, you know how it ends.  You can pre­dict the pre­cip­i­tant event that’ll jar your prospects from pro­cras­ti­na­tion, or the exact moment of clar­ity and regret that’ll send them scream­ing back from the “cheaper” alter­na­tive.  And you can describe it with eerily vivid detail and pre­ci­sion — all long before the prospect ever makes his wrong turn.

That way, when your words prove pre­scient, your dear­est prospect will want some­one who under­stands the jam he’s in and who can help him fix it.  So with just a lit­tle intel­li­gent plan­ning on your part, you can weave into your sto­ry­telling the exact “script” for his return to you, including:

  • The best points in the process for your prospect to switch ser­vice providers
  • Jus­ti­fi­ca­tions for his change in mind
  • Exactly how to con­tact you
  • What infor­ma­tion he’ll need to have on hand
  • What to expect for a solu­tion, etc.

Yes, you can do this in per­son.  But you can also do it with your Web copy, which will give you 3 major advantages:

1) You reach early stage buy­ers who are just doing research and poten­tially re-frame their buy­ing cri­te­rion to your advan­tage.  A few vividly told hor­ror sto­ries some­times swings deci­sions around and increases imme­di­ate sales.

2) You fore­warn even the prospects who still chose the cheaper alter­na­tive. After read­ing your story, prospects who do chose the cheapo char­lies are a lot more wary of what can go wrong and head the warn­ing sig­nals ear­lier in the process, when stuff first starts to slide.

3) You gain instant cred­i­bil­ity when newly-burned clients find you from a pain-driven Google search.  You may not pop up for google searches on “inex­pen­sive fash­ion hair­cut,” while eas­ily plac­ing 1st for “fix­ing hor­rific hair cuts.”  And when that hap­pens, every­thing you wrote about the dan­ers of the $5 hair­cut will ring true for the vis­i­tors com­ing to you from that kind of search.  You’ll have just cre­ated all kinds of cred­i­bil­ity for yourself.

Just do your­self a favor and be as spe­cific and vivid as pos­si­ble.  Because when you’re describ­ing a future event, specifics make the event feel closer.

And make sure to empha­size your abil­ity to pick-up the pieces when prospects expe­ri­ence a cheapo-charlie dis­as­ter.  Direct the movie in your prospect’s head.  Give them a new end­ing to the film.  Give them a happy end­ing and watch them flock to your the­atre to see it — higher ticket price and all.

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